Refund Policy


HAIR EXTENSIONS, WIGS, AND HAIR BUNDLES ARE RETURNABLE OR REFUNDABLE AS LONG AS IT HAS NOT BEEN USED, CUT OR WORN   (30 DAYS RETURN/REFUND POLICY) NO EXCHANGES OR REFUNDS AFTER 30 DAYS

("We") TBOOonline will issue a refund if product/item is not as stated. Refunds will be granted if the item is defective, broken, damaged or issued in error.  Please send an email request to services@TBOOonline.com. Refunds will be issued in the same manner it was received. Once we receive the returned item we will process it immediately. 

Items will be replaced if wrong color, wrong size, or any fault on seller.

You must notify TBOOonline within 30 days of receipt of your item if it is not acceptable by you.  Please send us an email to admin@TBOOonline.com. If we do not hear from you within 30 days we will not be able to issue you a refund, store credit only.  If your refund is approve it will be processed, and a credit will automatically be applied to your credit card or original method of payment within 3 business days.

 ALL RETURNS ARE PAID BY THE BUYER. 
(case by case)

(Merchant will reimburse Buyer's shipping cost as a store credit if Merchant is at fault)

Please direct all questions or concerns to
admin@TBOOonline.com
              

LINGERIES, UNDERWEARS, SWIMSUITS AND INTIMATES CAN NOT BE RETURN. 

UNUSED/UNWORN BRAS CAN BE RETURN FOR STORE CREDIT ONLY!

 

 

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